Augen ‘s office move went smoothly, thanks to their partnership with OutSource IT. “The engineers were experienced and had many lessons learnt from previous migrations. Without that experience, I dare say that the move would not have gone as smoothly as what it did.”
– Winston Chow, General Manager of Operations at Augen Software Group.
Testing their Business Continuity Plan proved to be a valuable exercise for NZAM. Working on conjunction with OutSource IT, NZAM share their learnings and tips for other local Kiwi businesses. “One of the prime focuses of testing the BCP is to get the backup site running so we can be on top of any client requirements and any trading that is in progress”
– Simon Tompkins, Executive Director of NZAM.
“We like the fact that we can push our IT needs to somebody else who looks after them and manages them, and we don’t have to worry about what happens. It’s not our core business – we are not IT experts in relation to infrastructure and servers. I would rather have someone look after that side of things who is the expert, rather than us trying to do it with people that aren’t as skilled. It lets us focus on our core business and what we do best”.
“The service provided by OutSource is brilliant. You can rely on the engineers – they actually know what they are talking about. Every time we have a new project or challenge, OutSource IT is our first point of call – we haven’t had a problem yet that has been unsolvable, and we value working with OutSource IT who understand our needs and systems. It’s not about price or cost for us – it’s about quality of service, and having a reliable company that we can go to when we need to, as our needs are often urgent”.
Campbell Tyson really enjoy our working relationship with Outsource IT. While they are “technical geeks” they explain what they are doing in plain English so it is easy for us to understand. They also don’t settle for the most obvious solution to the problem but research and fact find to ensure they give us the best solution. They keep us informed at all stages of the project with where they are at. The engineers who come out on site are an integral part of the CT team, to the extent they probably should join our Social Club!”