Managed IT · Cybersecurity · Microsoft 365

Why do 95% of our clients stay?
Even when they can leave tomorrow?

Proactive IT support, KARE cybersecurity and deep Microsoft 365 expertise for New Zealand organisations, with an average 15-minute response and a team that actually knows your business.

No-term option, or save with a termYour documentation stays yoursNZ-based engineers
Get an IT health check for your business

Find the gaps before an attacker does.

  1. Microsoft 365 securitySecure Score, MFA, Defender, DLP gaps
  2. Entra ID configurationConditional Access, privileged accounts
  3. Cyber readinessBackups, phishing exposure, incident plan
  4. Licence wasteWhat you pay for vs. what you use
  5. Support & roadmapWhere IT is slowing the business down

Book my health check

95%Client retention
15 minAverage response time
200+NZ businesses supported
24/7Monitoring & SOC
1995Pioneering managed IT since
Start here

Two kinds of people call us. Which one are you?

For owners, GMs & finance leads

Be your IT department, so you can stop being it.

When you don’t need an IT team, let us do it for you.

One fixed monthly fee gives you a team that responds fast and an IT plan that links technology to where the business is heading.

Get a business IT health check

You’re dealing with

IT problems land on your desk (or the most “techy” person in the office).  IT distractions get in the way of you doing the rest of your work.

What changes

One call. Average 15-minute response from qualified engineers.

You’re dealing with

Unpredictable bills every time something breaks.

What changes

Fixed-fee support options for budget certainty.

You’re dealing with

Worried a phishing email or a mistake that could take the business down.

What changes

KARE: 24/7 SOC-monitored protection, staff training, phishing tests.

You’re dealing with

No idea if your IT is helping or holding you back.

What changes

A FlightPlan IT roadmap, reviewed quarterly against your goals.

For IT managers, CIOs & lean IT teams

Extra depth for your team — without losing control.

Co-managed IT that plugs specialist Microsoft 365, Entra ID and security expertise into your existing team. You keep the keys; we add the bench strength.

Talk to an engineer

You’re dealing withYour team is stretched across BAU tickets and projects.  “Urgent” jobs can get in the way of “Important” ones.

What changesOverflow helpdesk and 24/7 monitoring take the load.

You’re dealing withConditional Access, PIM and RBAC are half-configured.  Patching is behind schedule.

What changesEntra ID specialists design and harden identity properly.

You’re dealing withBoard asking about cyber posture and Secure Score.

What changesMDR, ITDR, exception reporting, device patching and compliance reporting.

You’re dealing withCopilot and AI pressure with no adoption plan.

What changesKambium consultants drive adoption so the spend pays off.

<30%

of Microsoft 365’s capability is used by most organisations. Don’t waste the other 70%.

You’ve already got most of the tools you need. We can show you how to use them.

Most businesses already own the Microsoft tools they need. The problem is they’re only using a fraction of them.  Even worse, they might be buying additional tools when what they already have can do the job.

We’re Microsoft specialists, not generalists.  We make the Microsoft 365 platform you pay for protect you, run smoothly and drive your business forward.

What we do

Secure, Reliable IT that works for you.

Microsoft 365 & Azure

01 — ManageTenant management, Teams & SharePoint architecture and licence optimisationMicrosoft 365 services →

KARE cybersecurity

02 — ProtectLayered, 24/7 monitored protection for endpoints, 365 identities and email, plus staff awareness training and more.Compare KARE plans →

IT support & helpdesk

03 — SupportFast, friendly onsite and remote support from experienced engineers who know your environment.Managed IT support →

Entra ID

04 — Secure identityConditional Access, privileged identity management and access controls designed and hardened by specialists.Identity & access →

AI, Copilot & adoption

05 — Tch AdoptWith our Kambium team: Copilot strategy, automation and training that turn 365 licences into productivity.Visit Kambium →

KARE managed security

Pick your level of protection.

Built in structured layers on the SMB1001 standard. With every plan, we can offer “no term”, or a discount if you’d rather commit for 24 months.

Add-ons: managed firewall · organisation-wide password vault · Microsoft 365 cloud backup · backup & continuity · fixed monthly support fee.

How switching works

Changing IT provider is easier than you think.

1

Needs Assessment

We review your environment and give you a prioritised, plain-English findings list.

Our business assessment uncovers what’s important to you, and how IT should be driving your profit by supporting growth, reducing costs and mitigating risks.  Our technical assessment looks at the system configuration and health.  We turn the IT ‘unknown’ into the ‘known’. 

2

Smooth handover

We work with you to plan the migration, transfer access, schedule configuration and any remedial work.  Our team builds out your system documentation.

There should be no disruption for staff, even as we turn up your Microsoft security and harden your environment.

3

Onboard & secure

We learn your business, deploy KARE and close the urgent gaps first.

Detailed monthly reports with easy-to-read summaries give you the insight you need to show you what is going on and what needs attention.

4

Run, review, improve

Proactive monitoring day to day, plus a FlightPlan IT roadmap aligns your IT to your business plan.

That’s a live plan, that is reviewed every quarter and progress tracked to show success.

In their words

Trusted by firms that can’t afford to get IT wrong.

“Partnering with them has been an excellent move for Stace Hammond.”
Andrea Henderson

Finance Manager, Stace Hammond

“As a small organisation we need to ensure that we had appropriate IT security etc in place.”
Elisabeth Patelesio

Director of Services, Hōhepa Wellington

Client logo strip goes here — add 8–12 client logos (with permission), then enable this row.

Who we help

Built for sectors where data, uptime and compliance matter.

Professional services

We look after dozens of Law, accounting and consulting firms.  We know how important secure documents, client portals and compliance-ready collaboration is.See how we help →

Financial services

Advisers and wealth managers protecting client data under tight regulatory expectations. We know what is at stake and how critical flexibility, security and privacy are. See how we help →

Manufacturing & distribution

High availability, secure remote access and 24/7 uptime for critical production and supply chain demands.See how we help →

Not-for-profit

We LOVE not-for-profits.  Our community thrives thanks to NFPs, who measure success on social outcomes, not just dollars and cents, We know you are stretching budgets to do more, so we help with optimised Microsoft 365 and nonprofit licensing.See how we help →

Accountable to you every month — not just at when its time for contract renewal.

  • Your choice of contract. Stay flexible with no term, or commit and save.
  • Monthly health reports and quarterly IT reviews against your business goals (SME and Complete plans).
  • Your documentation belongs to you. Always.
  • Full knowledge transfer if you ever bring IT in-house.

Free IT health check

Know exactly where you stand.

An engineer reviews your Microsoft 365 security, Entra ID configuration, cyber readiness and support setup, and gives you a plain-English list of what to fix first.

Keep it, whether you work with us or not.

Support
0800 688 768
Office
09 571 1115
Offices
Auckland · Christchurch · supporting clients nationwide

Book your business IT health check

Pick a time that suits you

    Choose a time →Prefer to talk first? Call 0800 688 768. No sales pressure.